FAQ'S

What materials is your jewellery made from?

Our Nose Ring and Nose Studs are made from solid 9ct Gold and are plated in 22ct Gold.

 

Where are you located?                                                                                     We are a UK based

 

Do you have a store I can visit?                                                                           Noor Jewellery Collection is exclusively online. This means we can serve customers all across the world but unfortunately we don't have a physical location were you can come try on our jewellery before buying. 

 

What currency are the prices do I see in the site?
All prices are in British Pounds.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Orders are subject to 1-2 working days processing time after which the delivery time frames apply. Deliveries do not take place on Sundays/Public Holidays. Signed for delivery timeframes are estimated and not always guaranteed. Working Days do not include weekends and public holiday


I am not in love with my order, can it be returned? 
 Please note all earrings, studs and nose studs are Non Refundable and Non Exchangeable due to hygiene reasons.


How long does shipping take?

Standard Tracked Delivery (3-7 working days)

Special Delivery (1-2 working days)